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Statement of Services
STATEMENT OF SERVICE
Welcome to Indy Waste. Please review our statement of services.
PLEASE HAVE YOUR TRASH AND RECYCLING AT THE CURB THE NIGHT BEFORE SERVICE.
TRASH – Our service is provided for every day generated household trash. Liquid or granular chemicals, batteries, tires, pesticides, freon, cooking grease or any liquid waste are not acceptable and considered hazardous waste. We will empty the 96 gallon container that we provide one time per week. We will not pick up extra bags on the side.
Extra Trash Container- IF you own a 65 gallon or larger trash container of your own that you would like to have us empty in addition to the 96 gallon cart we provide, we will empty your second container for free once per month under the following conditions. First, you need to call Indy Waste at least 24 hours in advance and notify us you will be putting out a second container. If you forget to call us, we will still pick up your second container, but there will be a $3 one time charge on your next bill. Second, your container needs to be a durable/sturdy container and have at least a 65 gallon capacity to be compatible with our automated pick up armOur automated arm is made to pick up heavy duty trash cans), we are not responsible for any damage to the customers personal container when we empty it. Note, we will pick up a compatible personal container as many times as you put one at the curb, it will just be a $3 charge each time if you don’t give us 24 hour notice, or you have already received a free personal container pickup for the month.
Recycling:
Our recycling service will come on the same weekday as your trash, but it will be picked up every other week.
ACCEPTABLE RECYCLING – Aluminum cans, metal food & beverage cans, clear and colored glass, #1-7 plastics (excluding Styrofoam, packing peanuts, shrink wrap, plastic grocery bags), Newspapers, mixed papers, junk mail, magazines. Empty aerosol cans, Cardboard, paperboard, cereal boxes and corrugated cardboard. (soiled cardboard products will not be recycled, Please exclude them from your recycling container). Please rinse your plastic and glass containers.
HOLIDAYS OBSERVED – Indy Waste observes the following holidays: Thanksgiving, Christmas, and New Years.
All service days falling on or after the holiday for that week will be pushed back one day.
BUYER’S RIGHT TO CANCEL – If this agreement was solicited at a residence and you do not want the goods or services, you, the buyer, may cancel this transaction at any time prior to midnight of the third business day after the date of this